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Frequently Asked Questions

View our most frequently asked questions

Don’t worry if your question is not listed, contact us at projects@uk-timber.co.uk and we will do our best to help. You can also reach us via our website live chat at www.uk-timber.co.uk or over the phone at 01536 267107.

Do I need to be a customer to submit a project?

No, you do not need to be a customer of ours to submit a project. We accept submissions from anyone and everyone. If you submit a project, it will be reviewed and published if deemed appropriate.

Will you share personal information?

If you submit a project and provide any personal information such as name, email, phone number, website or social media accounts, this information will be available for all to see. If you do not wish for this information to be available, ensure you do not provide any information you do not want publicly visible.

Can I remove a project I have submitted?

Yes, if you no longer wish to have your project posted on this website, contact us via email at project@uk-timber.co.uk and we will have it removed. However, whilst we will comply and remove your project, any images submitted by our terms and conditions, we will retain the right to use these images for our own purposes.

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